Communication Failure but Events are being displayed

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hijazih
Posts: 40
Joined: Sat Jun 20, 2009 10:56 am

Communication Failure but Events are being displayed

Post by hijazih »

I have installed Fireworks 1.5, Port 2 is configure Gateway with 4800 baud rate that is connected to COM1 (WINRT) at PC terminal; Also i tried to configure Port 2 as GatewayIII connected to COM1.
In both cases Communications Failure is the result, but all the events are being displayed on fireworks, but i can't control the panel from fireworks ( Alarm Silence, Panel Silence, Reset).....

Your help is highly appreciated.
mikbz
Posts: 25
Joined: Wed Aug 26, 2009 5:50 am

Re: Communication Failure but Events are being displayed

Post by mikbz »

Hi,
The first check that yours computer COM port settings is compatible to the EST port settings.
The second I am highly recommend change COM port settings to the "Gateway Type III / 19.2K" and verify that yours user have relevant permissions. (see attached my EST port configuration
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