Card Readers beeping - Completely Clueless

Winpak-PE/SE , NStar, N1000, PW2000
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MFouts
Posts: 1
Joined: Fri Mar 21, 2014 1:58 pm

Card Readers beeping - Completely Clueless

Post by MFouts »

Hey Guys (used as a generalization in case there are Gals too)
I am an IT professional that was just thrown into a new job where I also get to handle the WinPak SE software and door access.
Needless to say I am COMPLETELY clueless on what I am doing.
Today, the card readers started beeping, on their own... three short beeps and then nothing for a minute. Meanwhile, they do not detect card scans. I was able to unlock the doors until I could figure it out.
I am reaching out to the geniuses here. All suggestions will be treated as gold.
I have so many other questions about the software, but right now this is urgent...
Leo
Site Admin
Posts: 889
Joined: Thu Dec 11, 2008 7:52 am

Re: Card Readers beeping - Completely Clueless

Post by Leo »

one of two things
the reader is beeping on its own or the panel is making it beep.
in some cases if a door is ajar it will make the reader beep - bad door contact.
go to the panel id the reader wire remove all but the red and black wires and power it up. if it still beeps 3 times it is the reader.
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