Search found 2 matches

by mjburks
Fri Sep 26, 2014 9:08 am
Forum: FireWorks
Topic: will pay for someone to remote in and fix email problem
Replies: 1
Views: 2517

will pay for someone to remote in and fix email problem

Our email hosting company REQUIRED us to change password on all email accounts. Since then, the fireworks software will not send out notifications. I have scoured the manuals I found online and cannot find the way to change the sending SMTP account password. I changed the windows default account and...
by mjburks
Wed Sep 03, 2014 8:31 am
Forum: FireWorks
Topic: Email changed, Fireworks doesn't send out notifications now
Replies: 0
Views: 3635

Email changed, Fireworks doesn't send out notifications now

Our Email provider disabled all our email accounts and required us to change ALL our passwords. After which our Fireworks program no longer sends out notifications when an alarm is tripped. I cannot find where the SMTP server settings can be changed inside of Fireworks software. I thought it might b...